Luxora Card FAQ.
Clear answers. Confident decisions.
Find answers about the upcoming Luxora Card, eligibility, funding and support. Both cards are coming soon.
01 / Getting started
What is Luxora Card?
Luxora Card is designed to connect supported digital assets with everyday card payments. The Virtual Card will be the first card in the range; both the Virtual Card and the Physical Card are coming soon.
When can I get a Luxora Card?
Luxora Card is not yet available. Register your interest via the Contact page and we will keep you updated on the launch.
Where can I find product updates?
Contact our team for information about availability, supported locations and product news. Use the Contact page or email info@luxoracard.com.
02 / Cards & access
Which Luxora cards are available?
No Luxora card is available yet. The Virtual Card and the Physical Card are coming soon. Availability and access will be subject to eligibility and applicable card conditions.
Where will I be able to use my Luxora Card?
Card acceptance and supported mobile wallets will be confirmed before launch. Merchant acceptance and applicable card conditions can affect individual transactions.
How do I manage my Luxora Card?
Card management instructions and official app or account links are provided through Luxora channels. Use only links published on this website or provided through verified onboarding communications.
03 / Eligibility
Is Luxora Card available in my country?
Availability will depend on your location and the applicable programme requirements. Supported countries will be announced before launch.
Do I need to verify my identity?
Yes. Card access requires identity verification. The steps and documents required for your application are explained during onboarding.
04 / Funding & control
Which digital assets and networks are supported?
The current supported assets and networks are shown in the funding process. Check the asset, network, transfer instructions and applicable conditions carefully before making a transfer.
How do I fund card spending?
Eligible users will be able to fund card spending with supported digital assets. Conversion, settlement, processing times and transaction details will be explained in the applicable card terms and funding process. Network or third-party charges may also apply.
What should I know about control of my assets?
Review the applicable terms to understand the custody arrangements and each stage of the card funding process. Check which assets remain under your control and what happens when funds are transferred for card spending. Contact our team if any step is unclear.
05 / Pricing
What will Luxora Card cost?
Pricing will be published before launch.
What spending limits will apply?
Limits will be published before launch.
06 / Help & security
How do I contact Luxora Card?
For product, eligibility and partnership enquiries, use the Contact page or email info@luxoracard.com. For card support, email support@luxoracard.com.
Never send passwords, recovery phrases, private keys, full card details or security codes.
Where can I review card terms and risk information?
The applicable card terms and programme-specific information are provided during onboarding and before card issuance or activation. Review them before proceeding. To request current terms or risk information, contact our team.
Still have a question?
Our team can help with card access, eligibility, funding and support. Send us a message and we will point you in the right direction.